Soft Skills for Leaders Program

Why attend training?

Your success as a manager depends on how you get the best from all the resources available to you, your team, your time and your colleagues. Managing others and doing it well is one of the most challenging roles anyone can undertake.

This program provides situational training and teaches you the essential skills you need to excel as a manager.

Audience

Newly appointed first time managers or those with experience who want to learn more about their management style and how best to apply it to motivate others.

Content

  • Situational leadership
  • Managing performance
  • Management vs. Leadership
  • Delegating effectively
  • Dealing with performance management
  • Managing change
  • Transactional analysis
  • Provide feedback to others in a positive, constructive manner
  • Boosting  team performance and preserving motivation

Learning Outcomes

  • Learn SMART objectives
  • Communicating expectations
  • Effective motivation techniques
  • Influencing and persuasion techniques
  • Effective delegation techniques
  • Discover and effectively apply your management style in the workplace
  • Develop your team’s potential through coaching and mentoring
  • Foster strategies for encouraging participation and contribution in meetings